Page level retrieval is the ability to retrieve and view the exact page in a document image where account information occurs, without the need to manually page through the document image to find it. The end user can simply "push a button" and be taken to the page of interest.

This powerful specialized retrieval capability is especially important for the hospital business office. Business office documents can contain dozens, even hundreds of account numbers spread out over numerous pages. With a traditional approach, the user typically is forced to look through all the pages of a document image to find the single page that contains the information they are searching for.

After extensive experience with the use of document imaging in the business office environment, we determined there are several requirements for document retrieval that must be met for success.

When these requirements are not met, or are met poorly, document retrieval will suffer. The result is the loss of all the potential business office performance boosts from document imaging. End users will, after a short period, find it preferable to revert to manual retrieval of documents if they have the option. In fact, manual retrieval may be the more economical option at this point if online retrieval functions poorly and actually slows staff processing down.

To meet the specifications, substantial resources are required. The labor and other resources needed are too expensive to cost justify for a single business office.

The centralization and large scale implementation of our services at our facilities provide the means to meet all of the above requirements in a cost effective manner. The centralization of our facilities enables us to keep per-unit processing costs much lower than what any single business office would incur.   

Our team of document indexing experts can increase the retrievability of documents from any document imaging system without the need for our clients to invest in equipment or additional staff.  If you currently employ an imaging system, our services can help you meet as many of the above specifications as possible, depending on the configuration of your existing system. Or, if you need a complete turnkey solution, our online retrieval system is available for use by all clients who use our indexing services.

Regardless of your situation, page level retrieval provides the best option for maximizing the performance increase made possible with document imaging.